TERMS, CONDITIONS

& PRIVACY

Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the TradesFormation website (tradesformation.com.au) and any services provided by TradesFormation Pty Ltd ("we", "our", "us"). By accessing or using our website and services, you agree to these Terms.

2. Services

TradesFormation provides coaching, training, consulting, and marketing support for trade businesses including plumbing, electrical, HVAC, and related industries.

3. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use our services.

4. Payments and Fees

All fees are outlined prior to purchase. By engaging our services, you agree to:

  • Pay all fees in full and on time

  • Authorise us to charge your nominated payment method

  • Understand that fees are non-refundable unless otherwise stated in writing

5. Results Disclaimer

We provide strategies, systems, and guidance. We do not guarantee specific financial or business outcomes. Your results depend on your effort, market conditions, and execution. Where a specific offer includes its own terms, conditions, or performance-related commitments, those details will be outlined separately and will apply to that offer.

6. Intellectual Property

All content, frameworks, systems, templates, and materials provided by TradesFormation remain our intellectual property. You may not copy, distribute, or reproduce any materials without written consent.

7. Confidentiality

Both parties agree to keep confidential information private, including business strategies, financial data, and proprietary systems.

8. Limitation of Liability

To the maximum extent permitted by law, TradesFormation is not liable for:

  • Indirect or consequential losses

  • Loss of revenue, profits, or business opportunities

  • Decisions made based on our advice

9. Termination

We reserve the right to suspend or terminate access to our services if you breach these Terms.

10. Governing Law

These Terms are governed by the laws of Victoria, Australia.

Privacy Policy

1. Overview

TradesFormation is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles.

2. Information We Collect

We may collect:

  • Personal details (name, email, phone number)

  • Business information

  • Payment details

  • Website usage data (cookies, analytics)

3. How We Collect Information

Information is collected when you:

  • Fill out forms on our website

  • Book calls or consultations

  • Purchase services

  • Interact with our marketing (ads, emails, social media)

4. Use of Information

We use your information to:

  • Deliver services

  • Process payments

  • Communicate with you

  • Improve our offerings

  • Run marketing campaigns

5. Disclosure of Information

We may share your information with:

  • Payment processors

  • CRM and marketing platforms

  • Contractors and service providers
    We do not sell your personal data.

6. Data Security

We take reasonable steps to protect your data from misuse, loss, and unauthorised access.

7. Access and Correction

You may request access to or correction of your personal information by contacting us.

8. Cookies

We use cookies to improve user experience and track website performance.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page.

11. Contact Us

For any privacy-related enquiries, contact:
TradesFormation Pty Ltd
Email: learn@tradesformation.com.au